Empathy is a two-part process. You take on the perspective of another person. You develop an understanding emotionally of what that person is going through. The second part involves action. You provide assistance of some kind. You try to help the person with their struggle.
One way you can do this is by offering smart advice. Remember to think about their situation and not yours. Don’t include any bias or judgment. Put yourself in their shoes and then give them advice to help them out of their problem.
Showing empathy means you care. It tells people you’re putting your own interests aside for a while. The three-step process we just covered can help you show empathy to the people you care about. You’ll find that you benefit as much as they do by making an emotional connection.
Phoenix Education 